Privacy Policy | Northwest Hearing + Tinnitus

Last Updated: June 2026

Northwest Hearing + Tinnitus (“NWHT,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, communicate with us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Preferred clinic location
  • Information submitted through appointment requests, referral forms, contact forms, surveys, or other website forms

We may also collect information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Website interactions

How We Use Your Information

We may use information we collect to:

  • Schedule appointments
  • Respond to inquiries
  • Provide requested services
  • Improve our website and user experience
  • Communicate with patients and prospective patients
  • Send appointment reminders
  • Deliver newsletters, educational materials, and marketing communications
  • Analyze website performance and marketing effectiveness
  • Meet legal and regulatory requirements

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies help us:

  • Understand website traffic patterns
  • Measure marketing campaign performance
  • Remember visitor preferences
  • Improve website functionality

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

Analytics and Advertising

We may use third-party services such as:

  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram) advertising tools
  • Other website analytics and advertising platforms

These services may collect information about your interactions with our website to help us understand visitor behavior and improve our marketing efforts.

These providers may use cookies, pixels, or similar technologies in accordance with their own privacy policies.

Marketing Communications

If you provide your contact information, we may send:

  • Educational content
  • Practice updates
  • Event invitations
  • Webinar announcements
  • Hearing health resources
  • Promotional communications

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.

Information Sharing and Disclosure

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers
  • Marketing and email service providers
  • Analytics providers
  • Customer relationship management (CRM) systems
  • Appointment scheduling and communication platforms

These providers are required to maintain appropriate safeguards for the information they receive.

We may also disclose information when required by law or to protect our legal rights.

Text Messaging and Mobile Information

Northwest Hearing + Tinnitus may offer text message communications related to appointments, healthcare services, reminders, and other practice-related communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors and service providers that support our business operations, such as customer service providers, appointment communication platforms, and technology vendors, solely for the purpose of providing services on our behalf.

Text messaging opt-in data, consent records, and related mobile information will not be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile phone number and opting in to receive text messages, you consent to receive communications from Northwest Hearing + Tinnitus related to your care, appointments, and requested services. Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Healthcare Information and HIPAA

If you become a patient of Northwest Hearing + Tinnitus, your Protected Health Information (PHI) is governed by our HIPAA Notice of Privacy Practices.

This Privacy Policy applies primarily to information collected through our website and online interactions.

For information regarding how we use and protect medical information, please review our HIPAA Notice of Privacy Practices.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external resources.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children through our website without appropriate parental consent.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

  • The right to access information we have collected about you
  • The right to request corrections
  • The right to request deletion of certain information
  • The right to opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Northwest Hearing + Tinnitus
Phone: (206) 752-5601
Email: info@northwestaudiology.com
Website: northwestaudiology.com